Refund Policy

We are thankful to you for choosing and buying courses from EduTrickz. We guarantee you that our customers have a worthwhile experience while they ascertain, review and buy our courses, whether it is a live virtual class or self based learning.

Refund policy disclaimer

Cancellation & Refund: Online Training

For Self Based learning

An individual/ group/ corporate will have to raise a request within 7 days of purchase of the certification course. We guarantee the money back only if the access to the learning/ downloaded material is less than 25% of the total course. Precisely, if an individual has accessed for more than 25% then money back guarantee stands null & void.

For Instructor Led Live Online Training

An individual/ group/ corporate will have to raise a request with 10 Days of commencement of first session that you are eligible to attend. Money back guarantee stands null & void if the participant/group has accessed more than 25% of the e-learning content or attends live session of trainer or received recording for more than 1 day. Money back guarantee is also void, in case an individual/ group user downloads the online material. If you raise a request after 7 days and before 30th date of purchase of the course, then you shall become eligible of receiving 75% value of the total fees paid to the EduTrickz. No request will be entertained raised after the 30th day of the purchase date of the course.

Ways of Refund Request

1) From you my orders section, by clicking “Initiate Refund” against specific item of an order. This will only work when the quantity is one.
2)In case item quantity is more than one, then you are required to connect with our support team through Help & Support section on the website.

Refund: Duplicate Payment

Refund of the duplicate payment will be made by the delegate will be processed via the same source.
(All duplicate payment refunds to be processed within 10 days of the refund request submitted and approved by the EduTrickz)